Service and Warranty Repair Request Form

Please complete this form before arranging for any equipment to be returned to HWM for service or repair,

When you complete and send this form, a unique RMA number will be created for this request. This will be displayed when you submit the form and will also be emailed to you. Please display your RMA number prominently on all equipment and documentation.

HWM will not accept responsibility for any equipment returned without an RMA number

Contact Details

Product Information

Additional Information

This declaration is necessary to meet the health care legislation and safety in order to maintain a safe working environment for our employees and carriers.
A failure to report may delay the processing of your return material and generate cleaning costs.

Fault Report

Return Details

Collection Details

If you are planning to return equipment to HWM, our address is
Service Department, HWM-Water Ltd,
Ty Coch House,
Llantarnam Park Way,
Cwmbran, NP44 3AW
United Kingdom.
+44(0)1633 489479
Please remember to quote your unique RMA number on all boxes and documentation.
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HWM-Water Ltd
Ty Coch House
Llantarnam Park Way
Cwmbran, NP44 3AW
T: +44 (0) 1633 489 479 F: +44 (0) 1633 877 857 E: sales@hwm-water.com
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