Severn Trent, supplier of utility services to over 8 million customers in England and Wales, released annual results this week highlighting another successful year for the company.
As well as providing drinking water to millions of homes and businesses, Severn Trent delivered on a range of services including reducing sewer flooding and serious pollutions, as well as reducing complaints about water quality.
Liv Garfield, Chief Executive of Severn Trent announced: “I’m delighted that we’re getting the balance right for customers between great value for money and great service. We have the lowest average combined bills for the ninth year running, at less than £1 a day and we’re also helping more than 50,000 customers who need it most through a variety of initiatives”.
“We’re really proud of these results which are a testament to the hard work of my colleagues over the past year”.
Severn Trent also announced that more efficient operations has generated an extra £100m of savings which they are intending to invest back into the business.
A range of initiatives will be undertaken with this money, including an additional 20,000 pressure monitors for their pipe network, which will help to identify leaks and bursts more quickly.
Severn Trent is also looking to develop a new technical training academy to train and create the engineers and leaders of the future.
Liv Garfield concluded: “We’re really pleased with our strong performance this year, but we know there’s still more to do. We won’t stop striving to improve things even further for our customers to make sure they have wonderful water every time they turn on the tap”.