Wastewater Utilities

Wastewater utilities worldwide face increasing pressure from pollution risks, ageing infrastructure, and tightening regulations, and we help address these global challenges with smarter, data‑driven solutions.

Your Experts in Global Wastewater Management

We understand the mounting pressures utilities face from ageing infrastructure and urbanisation to tightening regulations and cutting operational costs. While the UK leads with some of the strictest regulations, utilities across the EU, US, Australia, and beyond are tightening their standards too. No matter the region, we help overcome these challenges with data‑driven innovations that enhance network performance and protect the environment.

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UK Regulations Demand that Wastewater Utilities Rapidly Monitor

0k
CSO's across 625,000km of sewer networks
Source: mckinsey.com

EU Rules Now Require Major Cities of 100k+ to Cut Storm Overflows to Under

0%
by 2039, with plans due by 2033
Source: mckinsey.com

Wastewater Discharged Each Year into The Environment Without Treatment

0%
across the globe
Source: World Bank

Critical Challenges Impacting Wastewater Network Management

Over the last decade, wastewater utilities around the world have faced increasing pressures to improve sewer network monitoring and reduce pollution incidents, prevent flooding and blockages, lower operational costs, and address the rising challenges of urbanisation and ageing wastewater infrastructure.

Rising Regulatory Pressure to Prevent Pollution Incidents & Protect the Environment

By delivering real-time visibility of sewer levels, flows, CSO activity & EDM, SpillSens & IS Log provides early blockage detection, while RadarSens & Intelligens WW enables MCERTS EDM at CSO reporting, giving operators the insight to detect pollution risk and maintain regulatory compliance.

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Urgent Need to Drive Down Operational & Treatment Costs Across Sewer Networks

Designed using our Intelligens WW logger, Intelligens Flow delivers accurate, field‑validated flow & level data that can be transmitted remotely to calibrate and verify network models. This ensures operational decisions reflect real‑world performance and support targeted investment and treatment.

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Growing Urbanisation & Ageing Infrastructure Increase Wastewater Network Strain

Our non-contact RadarSens level sensor paired with Intelligens WW, creates a continuous CSO monitoring solution delivering real-time data to detect developing blockages, identifying FOG issues early, enabling faster intervention, and helping reduce strain on ageing, high-demand networks.

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Case Studies

Sewer Depth Monitoring

Sewer Depth Monitoring

Cutting I&I Costs

Cutting I&I Costs

Whitechapel Fatberg

Whitechapel Fatberg

Early Blockage Detection

Early Blockage Detection

Thames Water manages one of the most complex sewer networks in the UK, carrying billions of litres of wastewater every day. With tens of thousands of blockages putting increased strain on ageing pipes, the utility needed a smarter SDM solution for detecting issues before they escalate.

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Inflow and Infiltration (I&I) sends unwanted water into wastewater systems causing sewer backups. Traditional surveys using high‑accuracy flow meters cost up to $20,000 and take months to deploy, analyse, and redeploy. A US municipality needed a faster, more affordable way to locate entry points and cut treatment costs.

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Fatbergs are a growing threat, rapidly forming from fats, oils, grease (FOG), wipes and other unflushables. For Thames Water, these blockages have led to flooding, costly clean‑ups, and severe strain on ageing infrastructure, making detection critical for operational resilience.

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Despite ongoing improvements, blockages still cause costly clean‑ups, environmental damage, and sewage flooding affecting thousands of homes each year. With new developments adding strain to ageing networks, early visibility of rising sewer levels is critical to prevent disruption.

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Innovations that Deliver End-to-End Insight and Control for Smart Network Performance

Our holistic suite of wastewater products provide an end-to-end solution to reduce pollution events, helping you identify and address challenges across your network with greater speed, accuracy, and efficiency.

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Customer Success

SpillSens is an important tool in our armoury in the fight against sewer blockages. The data it provides gives us a picture of what’s happening in our sewers and helps us to nip blockages in the bud before they cause problems.

Early Blockage Detection , Head of Operations ,
Thames Water

Expert Guidance For Your Network Needs

Whether you’d like to learn more about our full line of wastewater products or discuss the right solutions for the unique challenges across your network, our sales specialists are here to help with in-depth industry knowledge and technical expertise. For further assistance, please call +44 (0) 1633 489 479 Option 1, or submit your enquiry to us below.

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