Help and Downloads

Please note that the user manuals, software and firmware updates contained on this website are for approved HWM customers only.  We are not responsible for any content that is not supplied directly by HWM-Water Ltd.  

If you have any questions or queries and cannot find your answer here, please do not hesitate to contact the Support Team via telephone or email.

Email Support: [email protected]
Telephone Support: +44 (0) 1633 489 479 (option 2)

To view the relevant support section, please select a product or software application from the below list:


Current Products


Archived Products


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HWM-Water Ltd
Ty Coch House
Llantarnam Park Way
Cwmbran, NP44 3AW
T: +44 (0) 1633 489 479 F: +44 (0) 1633 877 857 E: [email protected]
The Queen's Award for Enterprise: Innovation 2017
A Halma company
ISO 9001 ISO 14001 ISO 18001 ISO 27001