Mick Bolton joined HWM in November 2008 as Operations Director, responsible for all the Operations functions including Planning, Purchasing and Supply-Chain, Customer Support, Quality and Service and Manufacturing in the 2 factories,. He is also responsible for H.R. management across the company.
Since his appointment, Mick has led significant change in the business, implementing a new Business System and amalgamating Radcom Technologies and Radio-Tech products with Palmer at HWM in Cwmbrân. He has grown and developed the organisational capability, improving controls and recruiting and coaching a team of successful, talented performers from diverse industry backgrounds. The business processes and the culture have been transformed. The organisation is responsive, determined to succeed and ‘can-do’ and it operates in an environment where the philosophy of Continuous Improvement is embedded. This has enabled the delivery of improved customer service, quality and business performance.
Prior to joining HWM, Mick worked at director level in Automotive, the NHS and the Telecoms sectors.